Proven work experience as a Receptionist, Front Office Representative, or similar role.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Professional attitude and appearance.

Solid written and verbal communication skills.

Ability to be resourceful and proactive when issues arise.

Excellent organizational skills and multitasking abilities.

High school diploma; additional certification in Office Management is a plus.

Greet and welcome guests as soon as they arrive at the office.

Direct visitors to the appropriate person and office.

Answer, screen, and forward incoming phone calls.

Ensure the reception area is tidy and presentable with all necessary materials (e.g., pens, forms, brochures).

Provide basic and accurate information in person, via phone, and by email.

Receive, sort, and distribute daily mail and deliveries.

Maintain office security by following safety procedures and controlling access via the front desk (monitor visitor logbook, issue badges).

Order front office supplies and maintain inventory.

Update calendars, schedule appointments, and coordinate meetings.

Arrange travel and accommodations; prepare necessary travel vouchers.

Keep accurate records of office expenses and costs.

Perform general clerical duties including filing, photocopying, scanning, transcribing, and faxing.